Contact Us

Contact Us

Have a question about a product, an order, shipping, or a return? Please email our customer support team.

Email:
support@kordeth.com

Support hours:
Monday–Friday, 9:00 AM–6:00 PM (Hong Kong Time, GMT+8), excluding public holidays.

We aim to respond within two business days. Response times may be longer during holidays or unusually busy periods.

For Order Inquiries

Please include your order number and a brief description of your question. For damaged, defective, or incorrect items, include photos if available.

Do not send your full payment card number, account password, or other sensitive payment credentials by email.

Business Information

Kordeth is owned and operated by ANKIE INDUSTRIES LIMITED.

Registered office:
Room 2006-8, Ho Lik Centre, No. 66A Sha Tsui Road, Tsuen Wan, N.T., Hong Kong

Returns

Please contact us before sending a return. Our registered office is not our designated return location. Approved returns must follow the instructions provided by our support team.